Frequently Asked Questions

General Questions

• How much does BrightFuse cost?
  Its completely free, so join now!
• Are BrightFuse and CareerBuilder related?
  CareerBuilder is our parent company. However, BrightFuse is a completely separate site from CareerBuilder. This means that your CareerBuilder username and password are not the same as your BrightFuse username and password. And, if you have any questions about CareerBuilder services, like resume posting, you should really ask them.

Registration and Sign-in Questions

• I never received an activation email.
  Double-check that it's not in your spam or junk mail folder. If you still don't have it, go to the resend activation message page and we'll send you another one.
• I tried to sign up, but it says “That email is already in use”.
  You need to validate your email address. If you never received an email message with the link to validate, go to the resend email verification page and we'll send you another one.
• I tried to log in, but it says "Invalid email or password".
  Be sure to log in using the email address you registered with. Double-check the spelling. If you are sure the email address is correct, you can retrieve your password here.
• I forgot my password
  Go to the password retrieval page. Type in your email address, and we'll send you a link that will allow you to reset your password.

Account Questions

• How do I cancel my account?
  You can deactivate your account here. This will completely remove your profile from our system and you will no longer receive emails from the site.
• My email address has changed.
  You can change the email address on your account as often as you like. Keep in mind though that before the change will take effect, we'll need to validate your new email address, just as we did when you first registered.

Still have questions? Send an email to contactus@brightfuse.com.