2008 - present
Other
- Information Technologies / Computers
Focus: HOPE
09/2008 - Present - Focus: HOPE - Information Technologies Center - Detroit, MI
PC Technology Program
Currently enrolled in Desktop and Server Administration
Completed SOHO - Certificate of Credit for Technical Training - 171 Hours of Instruction
Completed PCT - Certificate of Credit for Technical Training - 556 Hours of Instruction
Completed CompTIA - A+ Certifications 601 and 602
Assembled / Disassembled PC for repair and diagnosed problems from usage
Upgraded PC based on various Form Factors and defective parts replacements
Completed Customer Service, Communications and Team Building
Completed ITBS - Certificate of Credit for Technical Training - 112 Hours of Instruction
Completed Proficiency Skill level training in Windows Vista, Microsoft Office 2007: Word, Excel, Outlook and PowerPoint: participated in Team Research and Presentations
Completed ITIS - Vista Certificate of Credit for Technical Training - 60 Hours of Instruction