HUMAN CAPITAL MANAGEMENT • LIFE-CYCLE RECRUITING • COMMUNICATION • CREATIVE LEADERSHIP

PROFESSIONAL PROFILE

• Results oriented Recruiting, Staffing and Operations professional with significant experience and accomplishments building and leading creative, effective sales, operations and service organizations both in start-up and corporate environments
• Seasoned program, client and employee activation expert based on building long-term relationships built on trust and results
• Strong leadership skills, adaptable, dedicated and motivated. Excellent ability to provide successful market modeling and solutions in large, fast paced environments. Proven skills in contract negotiation, multi-project management, compensation, incentive recognition, employee communication, vendor and account management, B2B development and client services


ACCOMPLISHMENTS

Human Capital Consulting

• Established consultative relationships throughout Fortune 1000 companies, recommending human capital strategies, incentive programs, talent acquisition and data management processes, ultimately affecting the organizations bottom line
• Conduct extensive research and data gathering leading to organized and meaningful presentations
• Successfully marketed and advertised services, allowing clients to gain maximum exposure.


Leadership & Management

• Hand selected member of a senior-level integrated communications team tasked to conceptualize, develop, deliver and manage all external and internal messaging surrounding MCI’s worldwide 2003 re-branding; 2004 emergence from Chapter 11 bankruptcy; 2004 re-listing on NASDAQ; and 2006 merger with Verizon
• Member of the communications team from which two senior vice presidents earned the “Public Relations Professionals of the Year” award from the Public Relations Society of America
• Developed integrated communications processes and approval system by which all company communications are formatted and cascaded throughout the organization.

Account and Team Management

• Manage over 50 large and mid-market clients with quantifiable revenue returns
• Provide incentive and support solutions to inside sales and recruiting teams and customer support for our mid-market to large-market customers
• Provide leadership and direction for growing and enthusiastic support team

Employee Engagement

• Designed and managed corporate-driven internal communications plans worldwide, affecting 40,000-65,000 employees in 995 sites across 105 nations, states, territories and provinces
• Aligned a 16,000-employee business unit with the division’s goals, strategies and initiatives through comprehensive incentive and compensation communications vehicles including websites, newsmagazines, audience-targeted multimedia presentations, videos, management toolkits and ongoing events
• Created a theme-driven communications campaign that packaged for embattled employees of a failing division all components of a newly introduced turnaround program
• Three-year output: 10 webcasts/broadcasts; 20 senior manager-and-above scripted conference calls; 110 all-employee emails; 73 employee town hall meetings; and 4 themed campaigns.