Nov 1989 - Jun 1992
nyc, NY (US)
Regional Operations Manager
W H Smith
• Ran the operations of 18 Gift Shops in upscale hotels and office buildings in NYC, Boston, Rochester, Buffalo, Westchester, Hartford, Newark, and Philadelphia including the Waldorf Astoria, The World Trade Center, The Boston Park Plaza, The Westin Copley and The Four Seasons.
• Trained managers in P&L analysis, merchandising window and high traffic area displays, general merchandising, the use of plan-o-grams, inventory control and theft reduction and how to build better relationships with the Hotel management.
• Purchased from local vendors to supplement corporate purchases.