Donis "Don" Mills

Location
tarpon springs, FL (US)
Work Category
Customer Service

Work Experience

  • May 2008 - Jun 2008
    Sales Manager
    True Green Limited
  • Sep 2007 - Jan 2008
    lutz, FL (US)
    Processor
    Home Goods
    I Helped open this new location for the company in Late September, of 2007.I was hired basically as a freight processor, (which meant the most hours that they managers could schedule for me). I helped unload incoming trucks from a Distribution Center in GA. Once the truck was unloaded, my team helped take the merchandise to the sales floor, where It was not ready for purchase.
    I helped assist the customers who came to the store to do their shopping.As the novelty of the "New Store" in town wore off, hourse were cut & the team I was working on had hours cut to about 12- 16 per week.
  • Nov 2006 - Jul 2007
    lutz, FL (US)
    Morning Freight team
    Kohls Corporation
    I was hired for a customer Service position. I did various jobs within the store, such as. Customer Service, Help with price changes, as well as helping to unload the freight trucks from the distribution Center.I worked there until hours were cut due to Corporate cutbacks, when I decided to leave to go to a different job in town.
  • Oct 2005 - Jan 2007
    tampa, FL (US)
    Temporary Staff Employee
    Apple One Services
    My jobs varied. I did jobs from doing food demonstrations in a local grocery store, to setting up Merchandise displays at a large Memember's Only store like Sam's Club or BJ's.
    I did sign in work for the Florida Bar Exam at the convention center here locally & filed their paperwork afterwards. I also went out on various day only jobs doing light office work as well.
  • Sep 2003 - Jan 2004
    little rock, AR (US)
    EMR ( Early Morning Replenishment)
    Kohls Corporation
    I helped open that store in Little Rock W. in Sept of 1993. I started on the receiving dock & was quickly promoted so a customer service position assisting customers out on the sales floor of the store.
    I applied & was was offered a position in the Houseware Dept. where I was incharge of the dept. I made sure the dept was kept clean & organized, assisited the nearby departments & covered their breaks & lunches. I also helped with the Signage for the early bird & night owl sales the store had every week up until I had to leave the store to move out of state in Jan of 04'.
  • Jan 2000 - Apr 2002
    little rock, AR (US)
    Customer Service ( Fraud Specialist)
    Custom Direct LLC ( Image Checks)
    I started in the call center handling incoming phone calls from customer's who wanted to order or re-order their checks. I worked in the call center for 6 months, before an opening in the security dept became available, which I applied & was chosen for the position in that dept. I looked at their P&P manual & determined it needed to be updated, he help the company cut back on losses due to "Preventable" fraud orders, which at the time was running close to 48% of all orders that came into the call center. After I re-wrote the P&P manual, "Perventable Fraud was cut back to lest than 12% within 90 days of training & follow-up with the employees in the call center.
  • Aug 1998 - Jan 2000
    richardson, TX (US)
    ER Paramedic/ Dr asst.
    Baylor Health Systems
    I worked at Baylor Richardson as a Paramedic in the Emergency Room there. I did that for about 6 months, before I took a different position still with Baylor, but at a different facitlity across town as a Doctor assisitant. I did that until Janurary of 2000, when I left to move to Arkansas with my wife, who had family there in Little Rock.

Education

  • 2007 - present
    Other
    Collin County Community College

Hobbies & Interests

I like going to sporting events aroud the Bay area, such as Tampa Bay Bucaneers Football games, going to see the Tampa Bay Lightning hockey games as well as trying to see the "USF Bulls" games at Raymond James Stadium here in Tampa. I also like going to movies, concerts & hanging out with my friends when I have spare time.