-
2008 - present
milford, DE (US)
Juvenile Counselor
Providing seminars & training to facilitate teaching life skills to disadvantaged youth.
-
Jan 2004 - Jun 2007
georgetown, DE (US)
Clinical Supervisor
Supervised, managed, guided, and evaluated counseling staff;Participated in orientation and training for treatment and security personnel;Responsible for training counseling staff;Provided seminars and workshops;Audited client files to ensure compliance with required State and Federal guidelines; Reviewed and signed case management paperwork; Supervised assignment of client caseload for each counselor; When a counselor was absent, assumed supervision for that counselor’s caseload and functional responsibilities; Assisted Program Director in establishing monthly staff schedule, and staff seminar schedule; Responsible for client assessment in matters dealing with modification of sentence, parole hearings, etc;Investigated and acted on client complaints;Ensured client confidentiality and rights were maintained;Originally hired as Counselor 01/24/04 and promoted three times since date of hire resulting in last position.
-
Aug 2003 - Dec 2003
bridgeville, DE (US)
Employment Recruiter
Coordinated with local Department of Labor for viable applicants; Interviewed perspective employees; Coordinated job fairs, employee orientation, provided Hay and Data Entry Testing; Maintained current personnel files for employees; Compiled data for daily reporting; Performed other duties as required or assigned.
-
May 2001 - Jun 2003
dover, DE (US)
Program Secretary
Typed memos, reports and correspondence; Developed and maintained filing system for all materials; Answered multi-line telephone; Scheduled appointments for the Program Director, greeted visitors, fulfilled request for information of a non-technical nature concerning procedures, rules and routines, Collected, sorted and distributed mail, prepared and routed outgoing mail; Ordered office supplies as needed; Maintained current personnel files for employees; Submitted payroll, travel expenses and other reimbursement related material to corporate office; Compiled data for monthly reporting; Performed other duties as assigned.
-
Apr 2000 - Apr 2001
milford, DE (US)
Office Coordinator
Answered multi-line phones; Screened and directed calls; Prepared correspondence, Greeted customers; Handled advertising; Maintained realtor website; Ordered supplies; Maintained Office Computers; Data Entry; Managed files and records; Reorganized filing system to improve efficiency; Resolved problems and complaints; Assisted numerous clients on a daily basis; Coordinated weekly HomeView Show on WBOC.
-
Mar 1998 - Apr 2000
dover, DE (US)
Support Specialist II
Maintained credit files via TS2 System; Resolved problems and complaints; Data Entry; Coordinated credit file with three major credit bureaus.
-
Mar 1995 - Jun 1997
brooklyn, NY (US)
Contract Sales Assistant
Increased regional sales by 45%within six months; Managed government & Institutional equipment contracts.
-
Feb 1987 - Feb 1995
brooklyn, NY (US)
Network Software Liason
Assisted in computer software maintenance and network installation; Provided technical support to network users and clients; Maintained database and designed web pages.