We welcome all legitimate posts about job opportunities, provided that the posts follow these guidelines. The guidelines are designed with the purpose of protecting our members.

A) The job post must follow all applicable U.S. employment laws, and EEOC guidelines. Posts for job opportunities outside of the U.S. must follow the applicable employment laws of that country.

B) Any job which requires any type of up-front expenses, or fees are not acceptable and will be removed. The exception to this will be licensing fees that are required by local and/or state laws.

c) The post must be for an actual job that is to be filled; Unacceptable job posts include posts meant to garner a contact list for potential assignments. The job post must be for an actual position which is being hired. Posts must include either the company name or the staffing firm's name.

d) When a job is filled, the post must be updated with a comment that the position has been filled. (This applies to recruiters posting jobs only)

e) Posts must include job title, location of job (state and metro area), skill requirements, and an expiration date for contacts regarding this post.

f) Posts may not request bank account information, social security numbers, or other personal information that is not directly relevant to a person's skill qualifications.

g) A phone number or website url to review more details on the job in question should be provided in the post.

h) Any exceptions to these guidelines must be approved by one of our moderators, prior to posting a job on this forum.

i) Moderators reserve the right to approve, modify, or reject any job-related posts.

j) As this is a free resource to post job opportunities for the benefit of assisting our members with obtaining a job, we ask our members to assist us by reporting any unwelcome contact by Job Angel members.

Edited 10/30/2009 - 10:26 PM

Sounds good to me Joye

We definitely want more job posts, but want to make sure that they are legitimate job opportunities. Far too many people out there that are trying to take advantage of job seekers trying to find work. So, we hope that we don't discourage any legitimate job opportunities, while weeding out the questionable ones.

A contact of mine on Linkedin sent me this job and asked if I could forward it to anyone interested: Job Description

Solutions Engineer

The ideal candidate will possess strong Care technology experience – skilled with customer care, web self service, CRM, IVR Self Service, and Knowledge Management Systems. 

Solution Engineer works with the end user to develop business requirements, defines the solution and work with the IT team and/or Vendor to deliver the solution. Manages deliverables and dependencies and acts as facilitator throughout the various stages of development from Concept through Completion. 

Technology platforms includes CRM applications, call routing solutions, online self-service solutions, eServices with a mix of internally developed applications and off the shelf customized applications. 

Essential Job Functions: 

-Partners with the business unit; understands current tools and related deficiencies. 

-Build and maintain a prioritized list of customer requests that is updated regularly. Use initial high level estimates, release schedule, and understanding of project value to set appropriate expectations on development timeline. 

-Negotiate scope and phasing of requests - where appropriate - in order to deliver value sooner. 

-Partner with business unit to author business requirements. 

-Determine and document technical solution alternatives to identified business problems. 

-Manage scope changes and issue escalations. 

-Develop a roadmap with business unit with at least an 18 month view. Roadmap should reflect capabilities desired, what business problem the requested capabilities is addressing and quarter level timelines. 

-Gains stakeholder approval and signoff at various stages throughout the project life-cycle.

The ideal candidate will possess strong Care technology experience – skilled with customer care, web self service, CRM, IVR Self Service, and Knowledge Management Systems. 

Specific Requirements: 

-Minimum 5 years experience as liaison between technology and end user groups. 

- Experience with online self-support, knowledge management, chat, Email Response systems. 

-Working knowledge in IT systems/processes to support various functions. Examples are telecommunications platforms (call routing, CTI), and infrastructure platforms (billing, ordering, provisioning) etc. 

-Advanced Knowledge of Project Management tools. 

-Excellent Interpersonal Skills 

-Well Organized with Multitasking Skills 

-Strong Communication Skills – both written and oral 

-Strong presentation skills 

-Strong Problem Solving Skills 

-Demonstrated Leadership Skills 

-Attention to Detail 

-Demonstrates Ownership of Work 

Additional Skills (would like to have but not required) 

-Contract negotiating 

-Vendor Management 

-Budgeting 

Education: BS in Computer Science or related discipline 

For those who are thinking about doing some job retraining, I've seen more than one job with similar qualifications recently here in Michigan. More and more I think you will see similar type skills sets requested. 

Thanks for posting Jo-Ann.

http://careeradvocate.com/page/job/Job.html/df5ddda41257534046 Here is a job posting I found and I thought I would post it for the group.