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John Graves

Location
marietta, GA (US)
Work Category
Management

About Me

28 years Forklift dealership experience. 15 years hands on mechanical repairs of industrial equipment. 13 years in management: Shop foreman, Service advisor, Dispatcher and Customer service.

Work Experience

  • 2006 - 2009
    lithia springs, GA (US)
    Service Writer
    Toyota Forklifts of Atlanta
    Educating and problem-solving with customers on technical issues and vehicle operations by providing expert technical explanations and resolving products disputes between customer, dealer and manufacturers.
  • 2001 - 2006
    atlanta, GA (US)
    Service Advisor / Dispatcher
    Briggs Equipment
    Receive customer service calls and assist in dispatching process. Write service quotes and advise customers of needed repairs.
  • 1981 - 2001
    atlanta, GA (US)
    Shop Foreman
    Clarklift of Atlanta
    Positions held

    Shop Foreman managed 21 employees
    Quality control inspector
    Paint shop foreman
    Industrial Battery and Charger mechanic
    Industrial equipment mechanic

Education

  • 1974 - 1975
    Other
    Mountainview College

Courses & Certifications

Dallas vocational techanical school