Julio Ortiz

About Me

Technically sophisticated Systems Administrator with a wealth of technology planning, enterprise project management, and corporate systems administration for communications and hosted solutions service providers.

Client-focused support manager fully versed in responsive IT operations management. Policy development subject matter expert with demonstrated success creating Business Continuity, Disaster Recovery, Production Support, Information Security, and Access policies.

Subject matter experience in MS Windows, Mac OS, Linux, Exchange, SQL, Oracle, and other systems.

Highlights of Expertise:

• Active Directory
• ARCServe/BackupExec/NetBackup/Tivoli
• Business Continuity (BC)
• Disaster Recovery (DR)
• Enterprise Projects
• Equipment Purchasing
• Fully Bilingual (English/Spanish)
• Helpdesk Operations/Management
• Implementation/Deployment
• Information Security
• Infrastructure Builds
• IT Team Management
• Network Storage (SAN)
• Policy Development
• Servers/LAN-WAN Administration
• Technology Planning
• Vendor Management
• Virtualization (vmWare)

LinkedIn Profile - http://www.linkedin.com/in/juliocortiz

Work Experience

Jan 2009 - present

houston, TX (US)

IT Specialist
Beckman Coulter Genomics
Responsible for providing direct management, installation, diagnostic and problem resolution relating to critical interconnect facilities, network and Windows, Linux, Mac, Exchange, SQL, Oracle platforms to the Houston,TX facility.

Cabling, data protection and data recovery services, printing services and remote communications/user support as directed among many other.
Sep 1999 - Dec 2008

san juan, puerto rico

Sr. Systems Administrator
OneLink Communications (Formerly Adelphia)
• Managed 150+ mission critical servers, applications, networked systems, and 1000+ workstations.

• Served as expert resource to senior leadership for technology planning, roadmapping, and forecasting.

• Successfully managed Active Directory, MS Exchange, SQL, and Oracle domain migrations on time, on budget, and with minimal disruption to production operations.

• Leveraged Server Virtualization via VMware that reduced server operating costs by 40%.

• Improved production support response by leveraging Altiris Helpdesk management solution.

• Established and implemented standardized policies for active directory, network security, email/internet access and use, and incident response to internal and external threats.

• Developed and implemented best practice-based enterprise Business Continuity and Disaster Recovery policies.

• Earned exceptional reputation for client-centric system management practices, professionalism, and technical subject-matter expertise.
1997 - 1999

guaynabo, puerto rico

Systems Engineer
Computer Zone
Administered Windows, Novell, and AS/400 LANs. Served as key project resource for upgrades, enhancements, and integrations. Tuned and optimized systems performance ensuring maximum up-time and optimal throughput. Managed systems backups among multiple other projects and daily operations.

• Delivered expert consulting services to Toyota of Puerto Rico and Coca-Cola Caribbean. Implemented parts Electronic Parts Catalog for Toyota and Lexus dealerships.

• Upgraded/Migrated numerous customers from/to Windows 3.x, 9X, NT, Novell.

• Performed many version upgrades for Lotus Notes and Oracle database systems.

• Introduced first company-wide intranet for Hato Rey Building including Web page graphic design and development.
1996 - 1997

trujillo alto, puerto rico

Network Specialist
Federal Emergency Management Agency (F.E.M.A)
Established expert proficiencies in systems administration and technical support as Network Specialist

• Novell & Windows Servers, 3COM switches and routers administration.

• Performed desktop installations/upgrades for operating systems and multiple software.

• PBX and satellite communication provisioning.

Education

2009 - present
Bachelor's - Information Technology with a Concentration in Information Systems Security
University of Phoenix-Online Campus
1991 - 1996
Bachelor's - Business Administration
University of Puerto Rico

Courses & Certifications

-= Active pursuit of MCSE, CISA, CISSP certifications =-

CompTIA A+ & Network + Certified
Microsoft Windows Server 2003 course
CompTIA, A+ and Network + Courses
Cisco Certified Network Associates (CCNA) course
Cisco Building Scalable Cisco Network (BSCN) course
Programming e-Commerce HTML, JAVA XML, PHP, PEARL
How To Be A Competent Supervisor
Microsoft, Programming in Visual Basic 5.0
Microsoft Certified Professional Windows NT
Microsoft Certified Professional Windows98
Lotus Notes Administrator
Oracle Database Administrator
Microsoft, Administration of Windows NT 4.0
Novell, Certified Network Administrator (CNA)
Adobe ACPP (Adobe Certified Products Professional)
FCC Radio Amateur License

Clubs & Organizations

Exchange & Outlook eMagazine
InfoWorld Technology
Office & SharePoint Pro
Security Update
SQL Server eMagazine
Windows IT Pro
Windows Tips & Tricks

Hobbies & Interests