Feb 1994 - Dec 1996
long beach, CA (US)
Drector, Public Relations
Epson America
Director, Public Relations
2/1994 - 12/1996 Epson America, Inc., Long Beach, CA
• Provided leadership and direction for Epson's Western Hemisphere public relations program, including managing internal staff, international communications managers and external agencies.
• Repositioned firm from single technology company to a digital color imaging company. Awareness levels jumped from less than 3 percent unaided awareness to 50 percent unaided consumer awareness by category.
Key Accomplishments included:
• building in-house communications function, including relationships with key division and marketing team members
• strategic program development and execution for components, computer, printer, digital imaging and all Seiko Epson Group OEM businesses
• executive counsel, U.S., Asia, Latin America and Europe
• direct management of lobbying efforts, including association participation and legislative watch and regulatory/governmental affairs, including EPA, FTC and SEC requirements
• crisis communications, corporate and product
• global product publicity
• employee communications and U.S. community relations
• initiated development of and management of Epson's World wide web presence and online activity beginning in 1993
• acted as strategic counsel and international spokesperson for parent company, Seiko Epson Corporation