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Krystal Martinez

Location
san antonio, TX (US)
Work Category
Banking

About Me

I am a very outgoing and enthusiastic person! Always welcome and encourage learning new experiences. I'm a self starter that is always up for a challenge and can't wait to exceed expectations! My objective is to maintain a one hundred percent outstanding repertoire with clients and employees. Keeping a positive attitude is also a very important aspect of any career. In addition, I would like to keep a free flowing but fun and fast paced atmosphere for everyone.

Work Experience

  • Feb 2008 - present
    san antonio, TX (US)
    Professional Customer Services Representative
    Citibank
    My duties consist of inbound calls for brokerage accounts, retirement plan services, and all bank relationships for affluent clients that hold $100,000.00 or more in assets with Citibank. Due to The Privacy Act I have been through a background check as well as federal screening with fingerprinting. Handled transfer of funds, account balances, policies and procedures, sales, knowledge of all products and competitors products, outbound calling and have an unforgettable five star telephone experience with clients.
  • Jul 2007 - Dec 2007
    san antonio, TX (US)
    Recruiter/Office Assistant
    Peyton Resource Group
    My job duties consisted of answering multiple phone lines, data entry, first point of contact for contractors, assisting the recruiters with paperwork, taking messages, inventory, transferring phone calls, mailing checks and direct deposits, assisting in payroll, assisted HR, copied and faxed payroll, corresponded with contractors for their needs to be met expediently, worked with Excel, Word, PCRecruiter and Microsoft Outlook.
  • Jan 2005 - Jan 2006
    san antonio, TX (US)
    Leasing Agent
    Management Support
    My duties consisted of open/close operations, sales, cash/check/money order handling, customer service, answering phones and taking information for upcoming visitors to lease, being able to keep up with prospects, leases, and marketing. I also worked with computer programs such as Excel, Word and Internet (for background checks).

Education

  • 1999 - 1999
    Other
    The University of Texas at San Antonio
    Summer Session
  • 1999 - 1999
    High School - Undecided
    Smithson Valley High School
  • 1996 - 1998
    Other - Track & Field
    Uxbridge High School