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Marchero Montgomery

Location
birmingham, AL (US)
Work Category
Customer Service
Interests
Business partnerships, Job opportunities, References, Ways to stay in touch

About Me

I'm a 26year old single mother of two from Birmingham ,Alabama. I am currently unemployed and searching for a job and a career to help stablize my family. I plan to go back to school and take up nursing with a minor in busniess management. My goal is to obtain a career with a growing company that will allow me to utilize my excellent customer service and interpersonal skills.

Work Experience

  • Sep 2006 - Feb 2009
    birmingham, AL (US)
    Customer service representative
    Teletech
    Inbound customer service representative for UHG.
    Assisting customers with enrollment application and general information.
    Input enrollment application and verbal attestation in computer system for approval.
    Assisted customers with plan change and disenrollment.
    Also, set out fulfillment materials requested by members and prospective members.
  • Mar 2008 - Jun 2008
    birmingham , AL (US)
    Customer service representative
    Sitel
    Inbound customer service representative for verizon wireless billing dept.
    Assisting customers with billing detail and bill payments, also arrangements.
    Also, assisting with tier 1 troubleshooting on selected phones and other equipment.
  • Sep 2007 - Mar 2008
    birmingham , AL (US)
    Teller
    Wachoivia
    Teller services including withdrawals and deposits.
    Assisting customers with accounts services and details.
    Daily cash and credit balancing of bank draws.
    Also, suggested sales of accounts and business financial equipment.
  • Feb 2004 - Nov 2005
    birmingham , AL (US)
    Cashier
    Walmart
    Customer service representative for Walmart customers.
    Daily cash draw handling and merchandise management.
    Assisted with increase in daily revenue by proving excellent customer service.

Education

  • 2000 - 2003
    Associate's - Cosmetology & barbering
    Lawson State Community College-Birmingham Campus
  • 1996 - 2000
    High School
    wenonah

Hobbies & Interests

I love to surf the Internet, play with my kids, swimming,watch Alabama football, play video games, also read different kinds of books like love , sex, and murders.