Maria N Sanchez

Location
fresno, CA (US)
Work Category
Customer Service
Currently working on...
Finding a full time career!

About Me

I flourish when given responsibility

I am quick to think and act

I keep at it till I get everything done.

You have excellent organizational skills

Quick implementation is second nature to you

I confront issues as they arise and I am driven to complete items and works best when given targets to achieve.

Work Experience

  • Jul 2009 - present
    fresno, CA (US)
    Product Demonstrator
    New Concepts in Marketing
    pass out samples of a certain product and or a coupon to get customers to buy the new or improved product.
  • Feb 2005 - present
    Inventory Clerk, Driver, Area Trainer
    Western Inventory Services
  • May 2008 - Nov 2008
    fresno, CA (US)
    Tour Guide
    Forrestier Underground Gardens
    Maintained a safe path for customers to walk through, Handed pamphlets out information about the Gardens,Gave verbal instructions and information to customers about the gardens and guided customers through the underground caves and gardens.
  • Sep 2007 - Mar 2008
    clovis, CA (US)
    Customer Service Rep
    Alorica
    Answer incoming call from customers who were needing technical support with their TV or Video component in connecting the electronics together or just setting up for the first time to use. I did trouble shooting with customer on the phone with 95% success rate. I also did warranty complaints and forms to replace defective products. While I filled out customer forms either paper or on the computer, I made sure that the customer had no other questions before hanging up with them.
  • Apr 2007 - Dec 2007
    kingsburg, CA (US)
    Secretary
    Peterson trucking
    Duties:Open and close Office, Organize and keep files up to date, Accounting: Quick books accounts payable accounts receivable, and payroll, run errands for office supplies. Fax documents, Use accounting software to in put data on a daily basis. Keep office clean. Interact with clients and would be clients. Use multi-line telephone, order supplies either online or in person, Banking: deposits and withdraws, Prepare tax forms.
  • Dec 1998 - Feb 2005
    selma, CA (US)
    Cashier &Delivery
    Me n ed's
    Maintained a clean work environment,cash management, Cashier greeted customers as they approached me took their orders with a smile and made sure their order was correct by repeating it back to them took all forms of payment cash check credit cards gave change if needed, delivery drove my personal vehicle to customers house and brought the food previously ordered and received cash or check payment. I gave change if needed, bartender served drinks and maintained the dining room by cleaning tables, team leader made sure that cashiers had enough change all orders were made correctly maintained a clean work environment made sure there was enough staff on hand and handled complaints close the store in timely manner, Prepared food and cooked for customers in a timely manner. Cut and Boxed or bagged food items for customers and sure order was correct before customer received their order. Took orders on a 5 line telephone system and utilized the computer software for the orders taken in a timely manner.
  • Feb 2004 - Aug 2004
    fresno, CA (US)
    Receptionist
    The Figure Factory Day Spa
    Answered Phones and greeted customers.
  • May 2003 - Aug 2004
    kingsburg, CA (US)
    Front Desk Manager
    Riverland Resorts
    Open and close office, Maintained register, Cash management, Reservations, Party planning, inventory, vendor relations, mail distribution, multi-line telephone 4 lines, hire and train new employees,Accounting, Payroll,filing, banking. Ordered Office supplies,Inventory.

Education

  • 2009 - present
    Bachelor's
    Ashford University

Courses & Certifications

Inro to computers- Used Microsoft Power Point
Business English- Wrote emails with proper language
Critical thinking- purposeful and reflective judgment about what to believe or what to do in response to observations, experience, verbal sentences.

Clubs & Organizations

80/20 Program

Hobbies & Interests

Cooking and traveling, Music, arts