Sep 2007 - Aug 2009
madison , WI (US)
Government Programs Specialist
Dean Dealth Plan
Completed training certification in Compliance, Medicare Part D, Medicare Supplements, and Badger Care, HMO Insurance products.
Navigation skills in Microsoft Office, Outlook, Mainframe, Dean Health System, MARX, Forward EDS, Medicare.gov, Smart Data Solutions, Epocrates, NaviRx, Navinet, Adminsource, Symon, Cisco, and VOIP.
Working knowledge of terminologies related to Insurance, pharmaceutical, medical and claims industires.
High volume, ever-changing health insurance enviornment, required ability to assess and resolve within internal and external departmental areas. Listening, patience, and respectfully acknowledging the elderly and low income families in the complexities of Medicare and Badger Care Healthcare assistance.