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Sep 2006 - Nov 2006
indianapolis, IN (US)
Customer Care Rep.
Customer Service Representative, responsible for answering inquiries placed by Providers and Members of their insurance benefits and coverage. Other duties include checking CPT codes on mainframe system, hcspcs coding, processing and rejecting claims through Nasco Systems, Lotus Notes.
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Nov 2005 - Sep 2006
indianapolis, IN (US)
Associate
Job Placements:
Allied Solutions, American Funds
Allied Solutions
11/2005-12/2005
Temporary Receptionist: Greeting Clients, answering and transferring calls, assisting Managers with office supply needs, faxing documents.
American Funds
1/2006-9/2006
Mutual Funds Processor
Responsible for making investments of Mutual Funds, IRA's, Roth, college funds, etc...For Shareholders using Computer Imaged Sources. Responsible for completing faxing, mailing, typing info to shareholders/Brokers with account information. Calling Brokers to verify investment instructions.
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Jun 2003 - Aug 2005
indianapolis, IN (US)
PBX Operator
Responsible for operating main switchboard.
Operating radio dispatch. Documenting guest requests, alpha &numeric data entry.
Keeping files of previous requests from guests and employees.
Organizing guest registration cards for the Accounting Department.
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Nov 2001 - Jun 2002
indianapolis, IN (US)
Member Service Rep.
Answering and Directing calls.
Organizing file system, typing member profiles, screening potential clients, interviewing clients via video, faxing & copying documents, recording membership information.
Alphanumeric data entry, entering client info onto company website.
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Mar 2001 - Jul 2001
indianapolis, IN (US)
Telemarketer
Called home owners to set up appointments for help with refinancing their mortgages.
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Oct 2000 - Mar 2001
indianapolis, IN (US)
Receptionist
Answering and directing calls.
Filing, Light Accounts Receivable, screening clients
Organizing file folders for sales department, and managers.
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May 1998 - Jun 2000
indianapolis, IN (US)
Sales Associate
Opening and closing the store, taking cash deposits to the bank, submitting payroll sheets to corporate via email, daily closeout reports, setting sales displays, running sales register, inventory, training new employees.
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Aug 1997 - Mar 1998
indianapolis, IN (US)
Cashier
Operating cash register
Cleaning work area
Assisting members