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Ophelia Hamilton

Location
pontiac, MI (US)
Work Category
Marketing
Interests
Business partnerships, Job opportunities, References, Ways to stay in touch
Currently working on...
http://www.hitsafari.com/?rid=28078
http://www.ts25.com/surf/surf.jsp?surfer=ur4denise
http://www.ilovehits.com/?rid=105971
http://www.higherimpactonline.com/11008ham

About Me

Customer Service Professional with a high level Technical Aptitude. A team player with excellent verbal and written communications skills, telephone skills, problem-solving as well as analytical skills. Looking to open my own business as a MCSE/MCSA, while continuing in knowledge of how to go about this the best way in the while in my spear time I am building a network and I want you to be part of that Network.

Work Experience

  • Apr 2009 - present
    troy, MI (US)
    Cobra Administrator
    Ceridian
    HIPPA Certified - answer Cobra questions
  • Aug 2007 - Oct 2007
    pontiac, MI (US)
    On star Technical Advisor
    Convergys - On Star
    • Updated software, test outgoing and incoming calls.
    • Correct records, document, provide information.

Education

  • 1979 - 1982
    Associate's - Applied Computer Science
    WC3, Marygrove
    08/04 - 04/05 Net Plus Farmington Hills, Michigan
    Courses: MCSA, MCSE, CCNA, CSFPA, A+
    09/1998 to 11/1999 Oakland Community College Auburn Hills Michigan, 48326
    Certificate in CIS – Computer Information Systems
    Advanced Technology Program
    08/1979 to 06/1982 Wayne Community College Detroit Michigan
    Associates in Applied Computer Science

Courses & Certifications

Continuing Education

Tech Pros Group Online Virtual Training 08/07 to present
LAN/WAN Internship Program Remote Network Administrator
• CCNA – Cisco Certified Network Associate • MCSE – Microsoft Certified Systems Engineer
• CCNP – Cisco Certified Network Professional • MCSA - Microsoft Certified Systems Admin
• CMNA – Certified Microsoft Network Admin • CLWE – Certified LAN/WAN Engineer

Certifications

• Microsoft Certified Professional - MCP • EDS/IAD Information Associate Developed
• COBOL and PL/1

Clubs & Organizations

MCP - Microsoft Certified Professional