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Rami Kuttaineh

Location
orlando, FL (US)
Work Category
Information Technology
Email

About Me

I am friendly and technically useful. This has keep me scored well in the help desk arena for several years.

I also like to program for fun; see http://pegasus.cc.ucf.edu/~rami/code

Work Experience

  • Nov 2005 - present
    maitland, FL (US)
    Helpdesk Analyst
    SunGard Higher Education
    Currently supporting over thirty unique educational institutions.
  • Apr 2003 - Jan 2005
    orlando, FL (US)
    Intermediate Administrator
    HostCentric Technologies
    Phone and chat support for shared and dedicated clients.
    Wrote on demand complete site backup scripts.
    Fixed shopping cart configurations.
    Quality checked new servers.
    Stopped intrusions.

Education

  • 1998 - 2002
    Other - Computer Information Technology
    University Of Central Florida
    Took courses in computer architecture, databases, networking and operating systems.
    Scored well in all programing courses, including object-oriented programming.
  • 1995 - 1998
    Associate's - Pre-Engineering
    Valencia Community College
    Took physics, calculus for engineers and many writing courses.
    Outstanding Achievement Award for work on college magazine.