People say I am generous...been known as Santa Bob. People say I am kind...I never talk down to others. People often comment on my patience...I want people to enjoy their computers even in the most difficult situations. People say I am odd...I consider that a compliment. In short, my bosses enjoy me, my customers enjoy me and my friends enjoy me. I am smiling when I show up at work and I am smiling when I leave work. As the Dean's report stated in the movie "Patch Adams", I show excessive hapiness.