Robert (Bob) Timper

About Me

Profile On LinkedIn:

http://www.linkedin.com/in/rtimper

Concepts Of Networking Group On LinkedIn:

http://www.linkedin.com/e/vgh/2025607/

As I See It... Group on LinkedIn:

http://www.linkedin.com/e/vgh/2205369/

Thinking Positive Group on LinkedIn

http://www.linkedin.com/e/vgh/2717989/

See recommendations below:

Letters Of Recommendation

Robert and I both worked for AT&T. Robert is intelligent and makes informed decisions. He has great values which is consistent with his high moral integrity. Robert is someone you can count on to always get back to you with results and excellent work, and folllow through. I like Robert because he is technical, and networks well, and is a solid team-player.

Sincerely,
Barbara Ann Facas

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I have known Bob Timper since August of 1999.

I worked with Bob at AT&T from 08/1999 through 03/2003 on various teams supporting customer issues regarding data , telephony and pbx , including installation and maintenance.

I have always known Bob as an exemplary employee. He always went above and beyond in performing his responsibilities, sharing his knowledge with the team and being innovative in creating more efficient ways/tools of performing tasks to help reduce workload for others.

He is an employee that never hesitates to accept new responsibilities and to learn new technologies.

I appreciate his strong work ethic and his team player spirit.

I would have no hesitation in hiring and/or working with Bob on my team again.

Sincerely,
Larry Volker

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December 15, 2008

Re: Letter of Recommendation for Robert Timper

Robert Timper joined our Network management Center at Nortel in July 2008 as a network surveillance technician. He held this position for approximately 5 months as a contractor.

During this time Robert has provided nothing but sterling performance in that capacity. He performed his duties very well. He was very responsive, open to feedback and filled an integral role in helping us meet our contractual obligations.

Robert worked well with his peers and displayed a very mild-mannered and professional disposition at all times.

I would not hesitate to recommend Robert for your consideration.

Sincerely

…………………………
Alfa Whittick
NOC Duty Manager.

Work Experience

Nov 2009 - present

reston, VA (US)

Marketing
GreatAlarms.com LLC
Promoting sales and installation of home alarm systems through the internet.

URL: http://www.greatalarms.com/?aid=1256
Nov 2008 - present

great falls, VA (US)

Marketing Specialist
VMC Satellite
Providing marketing ad campaigns and other online promotions for satellite installations. Have also successfully recruited over 825 Internet marketers into this marketing program.
Sales and Installation Website: http://www.vmcsatellite.com/?aid=45233
Recruiting Website: http://www.vmcsatellite.com/channels/affiliates.cfm?aid=45233
Jun 2008 - Nov 2008

raleigh, NC (US)

Network Engineer
Nortel Networks
Performing alarm monitoring, troubleshooting, maintenance and Customer Support for Dobson Wireless.
Using Remedy for creating tickets.
Running Unix commands for GUI interfacing.
Interacting with Customers to resolve issues.
Performing special projects for management team as needed.
Performing site checks on DMS equipment.
Providing telephone support for all Nortel clients.
Providing documentation and daily shift reports to management.
Provided tier1 training and mentoring.
Dec 2004 - May 2008

morrisville, NC (US)

Customer Support Representative
Tekelec
Performing monitoring and testing on the SS7 Eagle STP system.
Using Unix commands and interfacing as part of the testing process.
Running software commands on problems as they occur.
Providing documentation and daily shift reports to management.
Recording daily logs of the percentage of system usage.
Providing customer care and support for Tekelec products.
Using Oracle for creating tickets.
Performing special projects on customer databases as needed.
Performing analysis of health check data required to upgrade customer systems.
Jun 2004 - Oct 2004

fayetteville, NC (US)

IT Analyst
AT&T Wireless
Provided voice engineering and technical support on equipment as follows: Nortel Option 81, Call Pilot, Meridian Mail Symposium, IVR, E-talk, and Superview.
Supported users with telephony issues in a call center environment. The type of phones supported were M3904 and M3905 models.
Responsible for all PBX maintenance of the Nortel Option 81.
Performed all preventive maintenance routines for all of the voice telephony equipment.
Identified all PBX problems and issues and ordered the parts and equipment necessary for repair.
Configured and supported LinkSys 80.11b wireless routers for classes and meetings.
Mar 2003 - Jul 2004

great falls, VA (US)

Marketing Specialist
VMC Satellite
Providing marketing ad campaigns and other online promotions for satellite installations. Have also successfully recruited over 650 Internet marketers into this marketing program.
Sales and Installation Website: http://www.vmcsatellite.com/?aid=45233
Recruiting Website: http://www.vmcsatellite.com/channels/affiliates.cfm?aid=45233
Aug 1999 - Mar 2003

durham, NC (US)

Network Engineer
AT&T Solutions
Providing customer service and solutions with various types of voice and data equipment. The clients serviced through AT&T are as follows: Textron (Including Textron Automotive), MetLife, American Express, United Health Care, Stanley, Honeywell, and Lexmark.
Monitored tickets through the Remedy System to resolve problems. Also, checked the Remedy System for alarms to proactively resolve customer issues.
Monitored customer mapping, to locate and troubleshoot problems.
Contacted vendors to identify specific problems with hardware.
Design and Configured ISDN T1/E1, T3 on Cisco Enterprise Networks
Configured point-to-point Frame Relay circuits between Hub and Spoke sites.
Design, configuration and implementation of TCP/IP using a variety of routing protocols including RIP, EIGRP, OSPF, BGP4, as well as technologies Frame Relay.

Education

1980 - 1982
Other - Engineering
Wake Technical College
4.0 GPA
1979 - 1980
Other - Engineering
North Carolina State University
1974 - 1978
Bachelor's - Education
Campbell University Inc

Courses & Certifications

Certifications:

ACD Technologies, ISDN, TCPIP Transport, Internetworking with TCP/IP, Voice Over IP

Clubs & Organizations

Attend meeting and events sponsored by Association of Information Technology Professionals (AITP).

Hobbies & Interests

I enjoy reading Information Technology and Network Engineering related magazines, books, and manuals to keep current with the new and ever changing technologies.