Sep 2008 - Oct 2009
zamboanga, philippines
Communications Manager
Dyncorp International
Responsible for the management of 41 DSL, Satellite, and I-Gate internet, 180+ Cable Television, CCTV, Blackberry/Cellular System corporate accounts, ATC and Security radio systems, GPS tracking of sea and air assets and 60 Telephone Systems providing service to 14 different locations and 700+ multinational users throughout the country.
• As Communications Manager, revamped the entire administrative, technical, data collection & labor management functions resulting in “excellent” inspection ratings
• Stewardship of annual budget over 600K; 1st world equivalent – 1.4 million USD
• Spearheaded marketing of multiple high value internet & cellular programs to customer doubling internet services provided and increasing cell revenues 30%
• Developed close partnership with business & financial units facilitating the tenacious negotiation of key contracts saving tens of thousands of dollars annually
• Established critical partnerships with national telecommunications providers
• Managed the completion of IT & Communications infrastructure for 6 major projects including an Operations Center, one office building and three apartment complexes’
• Led design and implementation of multi-layered database protection program safeguarding critical financial and inventory data from catastrophic loss
• Lauded by customers and Quality Assurance for program improvement initiatives
• Established vital Key Performance Indicators to evaluate progress towards goals
• Produced Project Controls documents ensuring project completion under budget
• Hired as Asst. Aviation Manager; promoted to Communications Manager
• Directed safe ramp operations of three rotary wing and eight fixed wing aircraft
• Managed 12 aerial port personnel and 20 subcontractors ensuring on-time takeoffs
• Coordinated medical evacuation alert; 100% launch within 30 minutes of call; 24/7
• Created new training documents enhancing GPS tracking programs for air assets