Never breaking my stride, never letting anything slow me down.
SUMMARY I am an HR specialist/generalist with a background in both public and private sectors. I have experience in employee relations, recruitment and staffing, benefits, unemployment, performance management, discipline and training. I also have administrative support experience in both sectors.
WORK PHILOSOPHY I believe in a team environment working toward a common goal where individual talent and expertise is utilized for the good of the organization and its customers.
WORK HISTORY
Glendale Adult Center Cashier 11/09-present
St Helen’s Catholic Church Catechist 9/93-present
AZ Mentor HR Generalist 7/05-8/07
VA Medical Center Emply Relations Spec. 7/01-8/03
AZ State Compensation Fund Emply Relations Spec. 9/00-7/01
Arrowhead Community Hospital Risk Mgt. Assistant 11/98-1/00
Great Dane Trailers, Inc. HR Secretary 11/97-9/98
American Red Cross HR Assistant 2/96-8/97
Indian Health Service HR Specialist 7/91-10/95
CAREER OBJECTIVE I am looking for the opportunity to share my work experience and for professional growth and development.
KEY COMPETENCIES My strengths include excellent written and verbal communication, organization and analysis skills. Proficient in Word, Outlook, PowerPoint, Internet use. Typing, filing, general office duties.
TRAINING
Resume Writing-1/10
Cover Letters-1/10
Interviewing Skills-2/10
Completed on-line Excel course 8/09
Safe Environment--on line Phoenix Diocese required training 8/09
How to Conduct Effective New Employee Orientations 8/05
Prevention & Management of Disruptive Behavior 7/03
Choosing a Strategy for Handling Performance-based actions 5/03
Prevention of Sexual Harassment 2/03
Team Building 10/02
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Jul 2005 - Sep 2007
phoenix, AZ (US)
HR Generalist
AZ Mentor
Agency representative for unemployment claims. Maintained database and all files/paperwork for current and termed employees. Developed power point presentation for employee orientation. Also developed forms and guidelines for use by staff, including outlying offices, on HR processing. Responsible for processing HR paperwork. Conducted orientation training and on other subjects as needed. Held the position of recruiter for approximately 1 year. Responsible for placing news ads, jobing.com web-site ads and internal postings. Served as agency point of contact for benefits for all employees, including leave, health, etc. Accomplishment: Developed processing guides for all HR staff to reduce processing errors and produced a power point slide show for new employee orientation.
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Jul 2001 - Aug 2003
phoenix, AZ (US)
Employee Relations Specialist
Carl T. Hayden VA Medical Center
Had responsibility for advising and providing guidance to managers, supervisors and employees regarding disciplinary/adverse actions, performance actions, grievance and appeal rights, etc. Analyzed information to advise on appropriate action, wrote proposal and decision letters. Conducted orientation for new hires. Special projects included reviewing and revising 05 Policy Memoranda. Provided training to supervisors on a variety of employee relations issues. Accomplishment: Initiating, administering and coordinating Employee Debt Reduction Program for medical staff retention.
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Sep 2000 - Jul 2001
phoenix, AZ (US)
Employee Relations Specialist
AZ State Compensation Fund
Responsible for providing day-to-day advice and guidance to department VPs, managers and supervisors regarding variety of employee relations issues including disciplinary and adverse action, performance, policy, ADA, FMLA, unemployment claims etc. Worked independently and as part of a team. Also worked with team to develop and publish Timekeepers Manual. Accomplishment: Revised Employee Handbook for publication in January 2001 and coordinated the revision of State Compensation Fund policy and personnel rules manual.
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Nov 1998 - Jan 2000
glendale, AZ (US)
Risk Mgt. Assistant
Arrowhead Hospital
Provided clerical support to Risk Manager and Patient Rights Coordinator, including entering data regarding patient and family complaints, patient injuries or loss of personal property. Prepared weekly and monthly reports of status follow up for each case. Typed memoranda, letters and other information from rough draft or from tape. Typed Risk Manager's briefs for legal action cases. Responsible for coordinating Ethics Committee meetings, preparing agenda, contacting members, scheduling time and place. Took notes and provided completed notes to supervisor and team members. Maintained files.
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Nov 1997 - Sep 1998
savannah, GA (US)
HR Secretary
Great Dane Trailers, Inc.
Responsible for processing HR actions including new hires, pay/tax changes, terminations, 401K and health benefit enrollment and changes, etc. Created and generated form letters for COBRA, short-term disability, tax liens, etc. Coordinated with payroll liaison regarding STD, garnishments and tax liens. Esablished and maintained files. Accomplishment: Developed and published a Personnel Handbook of procedures and forms to be used by outlying GDT companies.
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Feb 1996 - Aug 1997
savannah, GA (US)
HR Assistant
American Red Cross
Responsible for processing HR actions including new hires, terminations, pay changes, etc. Conducted new hire orientation. Compiled monthly statistical reports on turnovers, new hires, and terminations. Developed and generated variety of form letters, checklists and reports. Wrote and posted vacancy announcements and newsprint ads for the recruitment of various positions. Reviewed clerical applicants and forwarded qualified candidates. Was responsible for notifying all applicants of final outcome of job selection. Accomplishment: Developed personnel handbook of instructions and forms for outlying offices.
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Jul 1991 - Oct 1995
phoenix, AZ (US)
HR Specialist
Indian Health Service
Served as supervisor responsible for performance appraisal, discipline, recommending promotions, etc. Program responsibility for employee/labor relations assisting in investigation of grievances, serve as a management rep in negotiations, and provide agency responses for third party actions. Responsible for advising on disciplinary and adverse actions. Assisted employees with benefits enrollment, retirement benefits and calculated estimated annuities. With assistance from ER staff, organized health fair for five (5) years. Conducted training sessions on employee relations issues for managers and supervisors, developed overhead slides, scripts, handouts and quizzes. Accomplishments: Team member for major contract negotiations, resolving grievances in informal and formal stages, and successfully representing agency at nursing board hearing. Please note: I have additional Federal and private sector HR experience.
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1980 - 1982
Associate's
- Legal Support Science
Southeastern University
Paralegal studies including business law, research, personal law, etc. Graduated with 3.4 average
Webinar-Job Search Bucket List 2/10
Interviewing Skills-2/10
Resume Writing-1/10
Cover Letters-1/10
Completed on-line Excel course 8/09
Safe Environment-on line Phoenix Diocese 8/09
How to Conduct Effective New Employee Orientations 8/05
Prevention & Management of Disruptive Behavior 7/03
Choosing a Strategy for Handling Performance-based actions 5/03
Prevention of Sexual Harassment 2/03
Team Building 10/02
Leave Administration -- VISN 18 10/02
Responding to Charges of Discrimination 10/02
Interest-based Bargaining 6/02
Effective Writing Skills 3/02
Customer Service 2/02
Constructive Discipline 2/02
Handling Grievances 2/02
Keys to Effective Labor-Management Relations 2/02
There has been other training throughout my career; the above are the most "current"
Prior member of
Society of Federal Labor Relations Professionals
Classification and Compensation Society
Volunteer at Glendale Adult Community Center, 11/09 to present. Working cash register for GAC VII program Wednesday afternoons taking payment for a variety of sales (trips, lunches, membership), balancing drawer, completing deposit slip. Great opportunity to give back to the community.
Catechist at St Helen's Catholic Church, Glendale, AZ, 9/93 to present. Prepare lessons based on schedule outline, review lesson, gather additional material to aid in presentation, set up classroom, distribute materials, assist children with various tasks that are part of the classroom work, quiz students on lessons covered. I enjoy teaching. It's always fun to watch when some facet of their faith clicks.
I enjoy reading, playing games with my daughter, going to Anime conventions (when we can) and Jackie Chan movies. Oh, and I'm a Beatles fan from waaaaaay back.