May 2007 - Sep 2008
los angeles, CA (US)
Payment Systems Representative
Protocol Agency
• Balance reporting of share draft exceptions, money orders, travelers checks, dividend payments, loan payments, bill pay applications
• Reception area operations, returned mail, telephone back-up support
Demonstrated initiative in strategic workflow management by creating a time per task measurement spreadsheet guide.
Accounting Clerk
• Debit Card balance reports, Teller drawer reports, issued checks, ACH balance, share draft reports, communication with vendors and creditors, direct deposit, payroll requests, filing accounts payable records.
Demonstrated ability to efficiently reduce processing time by creating a single input spread sheet to compile and apply balance information to multiple forms. Created a comprehensive job functions manual for the Accounting Clerk position.