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Ruby Lewis

Location
lakewood, WA (US)
Work Category
Admin - Clerical
Interests
Business partnerships, Job opportunities, References, Ways to stay in touch
Birthday
Sep 15th
Email
Currently working on...
Getting Ready For A New Baby And Getting Ready To Publish My Very Own Poetry Book.

About Me

Mother Of One Little Girl Named Marcella and expecting another baby on the way, Former Vice-President For Lane Community College Black Student Union (BSU), Former Girl Scout Of America, Dean's List For Three Or Four Years, Former Member Of American Business Women Association, Former Member Of Mothers Of Preschoolers (MOPS).

I Love Countries Like The United Kingdom, Spain, Mexico, China, Japan, And More. I Also Love Traveling, Entertainment Coordinating, Creative Writing, Babysitting, Writing Poetry, Writing Children's Books, Advertising, Singing, Cooking, Dancing, Cooking/Catering, Interior Decorating, Choreography, Creating Art, Party Planning, Marketing, Being An Au Pair, Wedding Planning, Web Page Developing, Drawing, and Doing Photography.

Work Experience

  • Oct 2008 - Jun 2009
    fort worth, TX (US)
    Service Representative Assisstant
    Datatrac Information Systems
    1) Answers incoming phone calls on behalf of client; provides accurate and appropriate information to callers.
    2) Places outbound customer service or customer satisfaction calls, as required by client.
    3) Completes call guides; gathers and verifies required information.
    4) Attends telephone skills and program information training sessions; adheres to established levels of service.
    5) Adheres to established customer service and documentation standards within required time frames.
    6) Adheres to contact center scheduling, ensures telephone coverage during contact center hours of operation.
    7) Performs clerical or administrative duties as assigned.
  • Oct 2007 - Oct 2008
    omaha, NE (US)
    Call Center/Customer Service
    West At Home
    Obtain, enter, and verify customer information. Answer questions, resolve issues, explain sales features or offer additional products and/or services. Provide exceptional customer service. Use data entry to enter and submit customer’s personal information for orders and inquiries. Confirm social security numbers, credit card information, etc for various clients’ customers. Understand, use, and apply the HIPPA Act when taking all orders/inquiries. Receive various orders/inquiries/complaints from a wide variety of companies such as Aetna, Time Life, Diabetes Direct, AARP, USA Medical, Thane, and Various Banks. Sales opportunities with possible rebuttals on every call.
  • Sep 2003 - Mar 2007
    eugene, OR (US)
    Administrative Assistant
    Lane Community College Black Student Union
    Administrative Assistant, Receptionist, Secretarial, Personal Assistant, Mail Merging, Web Page Developing, Marketing, Advertising, Entertainment Coordinator, and other Clerical Duties
  • Oct 2000 - Dec 2002
    richmond, VA (US)
    Administrative Assistant
    Charlie's Cleaning Service
    Office services included personnel, budget preparation, control, purchase orders, and special management studies. Scheduled appointments, gave information to callers, took dictation and otherwise relieved officials of clerical work and minor administrative business details. Compiled, stored and retrieved management data, using computer. Opened, routed, and prepared incoming/outgoing mail.

Education

  • 2003 - 2008
    Associate's - Administrative Assistant and Secretarial Science
    Lane Community College