Nov 2005 - Jan 2009
newport beach, CA (US)
Associate Infrastructure Engineer
Bitney Bowes MapInfo Corp
• Network Management: maintain voice and data network devices and services, data center’s conditions; assist network team on corporate global network projects.
• Help Desk support: Windows platforms, Microsoft Office products, network access issues, Domino Lotus Notes client, manage desktops/laptops PCs, upgrade/repair/deployment/image management; asset management.
• Microsoft Administration: site active directory administration; Citrix admin; Servers deployment, servers access design and administration, patch management; McAfee enterprise anti-virus protection; Site backup management.